Frequently Asked Questions

  • Supporting local businesses means helping your community thrive. Local businesses are owned and operated by your neighbours! By supporting local businesses you also gain local products. Small businesses are more focused on customer service and giving back, owners do what they do because they are passionate about their products.

  • Coffee Craze Company is a local small business as we strive to offer finest premium coffees. The attention to detail that goes into each order ensures amazing quality and fresh coffee. Once you place an order your coffee will be freshly roasted, packaged and sent to you.

  • Yes we do! Special requests? We would love to hear from you and help out with what you need, don’t hesitate to reach out.

  • We are committed to providing freshly roasted coffee which means the time to roast, process and ship will take 5-10 business days.

  • Due to the nature of our products we do not offer a return or refund policy as each as each coffee is freshly roasted and shipped according to order.